Privacy Policy

Information We Collect

We collect information you provide in forms, such as name, email, phone number, company details, inquiry messages, event reservation details, and newsletter subscription preferences.

How We Use Information

We use submitted information to respond to inquiries, process event reservations, send service and event-related communications, and improve our website and customer experience.

Data Retention

We retain records as needed for business operations, support, and compliance obligations. Retention periods may vary depending on the purpose and applicable legal requirements.

Data Sharing

We do not sell personal data. We may share data with trusted service providers required to operate our services (for example, email delivery and hosting providers), subject to contractual safeguards.

Cookies and Analytics

Our website may use cookies and similar technologies to improve user experience, keep site features working properly, and understand how visitors navigate our pages. These cookies may include session cookies, preference cookies, and analytics cookies that measure page performance and engagement.

You can modify your browser settings to reject cookies or alert you before accepting them. Please note that disabling certain cookies may affect how some parts of the website function.

Legal Basis and Purpose

We process personal information for legitimate business purposes, including responding to inquiries, preparing quotations, providing product demonstrations, coordinating support, and managing event participation. Where required, we process information based on consent, contractual necessity, or legal obligations.

Data Security Measures

We implement reasonable technical and organizational safeguards to protect personal information against unauthorized access, accidental loss, misuse, or disclosure. Measures may include secure hosting, access controls, backup procedures, and controlled access to customer records by authorized personnel only.

Third-Party Links and Services

Our site may link to third-party platforms such as social media pages, partner resources, event portals, or support tools. These third-party sites operate under their own privacy policies. We encourage users to review those policies before submitting personal information through external pages.

Children's Privacy

Our services are intended for business and professional users. We do not knowingly collect personal information from children without appropriate parental or guardian consent. If you believe a child has submitted personal information, please contact us so we can investigate and take appropriate action.

International Data Transfers

Some service providers that support our systems may store or process information outside the Philippines. When cross-border processing is involved, we apply reasonable safeguards and contractual protections consistent with applicable data protection requirements.

Policy Updates

We may revise this Privacy Policy from time to time to reflect operational changes, legal requirements, or service updates. Any significant updates will be posted on this page with a revised "Last updated" date.

How to Submit Privacy Requests

When submitting a privacy request, please include your full name, company, contact details, and a clear description of your request so we can verify identity and respond accurately. We aim to process requests within a reasonable period, subject to applicable legal and operational requirements.

Your Rights

You may request access, correction, or deletion of your personal information, subject to legal and operational constraints.

Contact

For privacy-related requests, contact sales@northlinkph.com.